Telecom regulators in India have reportedly asked smartphone manufacturers to preload a state-owned cybersecurity app that cannot be deleted onto all new devices, and push the app to existing devices via a software update. Reuters reports that, according to a non-public government order sent to manufacturers, Apple, Samsung, Xiaomi and others were given 90 days to comply.
The app in question is called Sanchar Saathi (meaning Communication Companion), and is primarily aimed at fraud prevention with tools that allow users to report and lock lost or stolen devices. According to Reuters, the app has a reported 5 million downloads since its release and has helped block 3.7 million stolen or lost phones in India. An additional 30 million reportedly fraudulent connections have been terminated using the app.
“If I lose my phone, immediately the app is on my phone which I can then register and make sure my phone is not used by any fraudulent individual. It’s a step to protect the consumer,” Telecom Minister Shri Jyotiraditya M. Scindia said in an interview with CNBC. The Minister said the installation order should be issued in the “next couple of days.”
How smartphone manufacturers will respond remains to be seen. Apple, for its part, doesn’t have the strongest history of standing up to governments that oversee large markets for the company. Just a few weeks ago Apple removed two of the largest LGBTQ+ dating apps from the Chinese App Store at the government’s request. In 2019 the iPhone maker removed a Hong Kong protest app following pressure from Chinese authorities. The company has also become increasingly entangled with India as it looks to move US-bound iPhone production to the country.
