Meta allegedly suppressed research that suggested kids were exposed to certain dangers when using its VR headsets, according to a report by The Washington Post. Current and former employees have presented documents to Congress that describe incidents in which children were groomed by adult predators in VR, but allege that internal reports were edited to omit the worst of these offenses. Meta has denied these allegations.
Two of these researchers claim they met with a German family in which a child younger than ten had been approached by strangers online while using a Meta VR headset. Some of these strangers allegedly sexually propositioned the child. When the employees issued the harrowing report, their boss allegedly ordered that the aforementioned claims be deleted. When the internal report was eventually published, it spoke of some parents being scared of this type of thing but didn’t mention the above incident.
The trove of documents presented to Congress reportedly indicate guidance from Meta’s legal team instructing researchers to avoid collecting data about children using VR devices. The memo suggests this is “due to regulatory concerns,” likely referring to fallout from congressional hearings that took place in 2021.
The documents also include warnings from employees that children younger than 13 were bypassing age restrictions to use VR headsets. However, Meta has since lowered the minimum age down to ten.
Meta spokeswoman Dani Lever told The Post that the documents were “stitched together to fit a predetermined and false narrative” and that the company doesn’t prohibit research about children under 13. “We stand by our research team’s excellent work and are dismayed by these mischaracterizations of the team’s efforts,” she said.
The company didn’t confirm or deny the events regarding the family in Germany, but said that if the anecdote was deleted from the official record it was to ensure compliance with a US federal law governing the handling of children’s personal data or the General Data Protection Regulation (GDPR) from the EU.
That one prohibits companies from collecting personal information without consent, but the researchers maintain they received consent from the child’s mother. They also say they received a signed contract from the mother at the start of the interview.
A Senate Judiciary subcommittee is scheduled to discuss these allegations at a hearing later in the week. This particular subcommittee examines laws and regulations regarding online safety.
It was recently revealed that Meta is opening up its Horizon Worlds VR hangout app to preteens, so long as they get parental approval. This led the Senate Judiciary Committee to pen a letter demanding information as to the presence of minors on the app and the company’s alleged failures to protect the privacy and safety of children.
